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Customer & Contract Management

Updated: May 16

In Snow and Ice Management, precision, flexibility, and professionalism are the keys to success. Whether you're a seasoned snow and ice management business or just starting to get off the ground, managing contracts and customers efficiently can be a game-changer. With a wide range of contract options, including Fixed, Per Event, Hourly, and Seasonal, you can tailor your services to meet your client's unique needs while ensuring your business thrives with CrewTracker's Customer and Contract Management feature.

CrewTracker Software understands that each Snow and Ice Management business is special and provides very flexible contract options to support customized contract terms for specific clientele and operational requirements.

Fixed (Per Time/Push):

Ideal for clients who prefer a predictable, fixed-cost solution.

Set a predefined fee per snow removal event or time duration.

Per Event (By Snow Depth):

A versatile option that charges clients based on the actual snowfall depth.

Ensure fairness and transparency in billing, with rates aligned to the amount of work required.


Charge clients based on the hours spent on their property.

Great for clients with varying needs and a preference for hourly tracking.

Hourly by Type:

Tailor your hourly rates based on the type of service provided.

Ensure that different tasks, such as plowing or salting, are appropriately priced.


Offer clients the peace of mind of a fixed seasonal contract.

Predictable budgeting for both your business and your clients, regardless of the weather.

A comprehensive Contract & Customer Management feature doesn't stop at flexible contracts; it also provides robust tools for customer management:

  • Easily create and store detailed customer profiles.

  • Track contract history, service preferences, and payment records.

  • Automated contract renewals process

  • Creates invoices in QuickBooks, ensuring timely payments.

  • Extensive reports providing insights into your customer base and service optimization.

In the snow and ice management industry, staying competitive requires a fine balance between flexibility and professionalism. The Contract & Customer Management features allows businesses to stay competitive and professional by providing tailored services while maintaining a level of professionalism that can set them apart from the competition. Whether you're dealing with residential clients, commercial properties, or municipal contracts, our software empowers you to deliver exactly what your clients need.

In a world where snow and ice management businesses are continuously challenged by weather conditions and client expectations, having the right tools can be a game-changer.

The Contract & Customer Management features are designed to help navigate the complexities of contract setup and customer relationships with ease and efficiency. With flexible contract options, detailed customer management, and the ability to stay competitive and professional, new and established businesses will be well-equipped to thrive in the industry. Don't let contract management hold you back. Invest in the future of your snow and ice management business with software that understands your unique needs and supports your growth. Get started today and elevate your business to new heights of success.

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